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Course Title:

Course ID:

190824 0101 3070ESH

Course Dates :

19/Aug/2024

 To

23/Aug/2024

Course Duration :

5

Course Location:

London

United Kingdom

Course Fees GBP £ :

Primary Price

£4,555.99

VAT may vary depending on the country where the course or workshop is held

Course Fees USD $:

Advisory Price

$5,829.09

VAT may vary depending on the country where the course or workshop is held

Course Category:

Professional and CPD Training Programs

Project Management

Course Certified By:

* Professional Training and CPD Programs
Leading to : Executive Diploma Certificate
Leading to : Executive Mini Masters Certificate
Leading to : Executive Masters Certificate

* ESHub CPD
* LondonUni - Executive Management Training
* Others

United Kingdom

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Information

Introduction

Welcome to the Balanced Scorecard (BSC) & Key Performance Indicators (KPIs) course.
This program is designed to provide participants with a comprehensive understanding of the Balanced Scorecard framework and Key Performance Indicators (KPIs) and how they can be used to improve work performance and strategy within organizations.

Through a blend of theory, case studies, and practical exercises, participants will gain valuable insights into aligning organizational goals, measuring performance, and driving strategic initiatives.
Through this Balanced Scorecard (BSC) & Key Performance Indicators (KPIs) course, participants will gain the knowledge and skills needed to develop, implement, and manage Balanced Scorecards and KPIs effectively.
By the end of the course, participants will be equipped to drive organizational performance improvement, enhance work performance, and achieve strategic objectives.

Objectives

* To introduce participants to the concepts and principles of the Balanced Scorecard framework.
* To familiarize participants with different types of Key Performance Indicators (KPIs) and their relevance to organizational performance.
* To provide participants with practical tools and techniques for developing and implementing Balanced Scorecards and KPIs.
* To empower participants to align organizational strategy with performance metrics and monitor progress towards strategic objectives.
* To enable participants to identify areas for improvement, make data-driven decisions, and drive continuous performance improvement within their organizations.

Who Should Attend?

* Managers and executives responsible for strategic planning and performance management within their organizations.
* Business analysts, consultants, and performance improvement specialists seeking to enhance their knowledge of performance measurement frameworks.
* Professionals involved in organizational development, change management, and process improvement initiatives.
* Anyone interested in learning how to use Balanced Scorecards and KPIs to drive organizational success and improve work performance.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Week 1

Day 1:
Introduction to Balanced Scorecard (BSC)
* Overview of the Balanced Scorecard framework
* Understanding the four perspectives: Financial, Customer, Internal Processes, and Learning & Growth
* Linking organizational vision, mission, and strategy to Balanced Scorecard objectives

Day 2:
Balanced Scorecard (BSC) Implementation
* Steps in developing and implementing a Balanced Scorecard
* Cascading Balanced Scorecard objectives and KPIs throughout the organization
* Overcoming challenges and resistance to change during implementation

Day 3:
Introduction to Key Performance Indicators (KPIs)
* Understanding Key Performance Indicators (KPIs) and their role in performance measurement
* Types of KPIs: Lagging vs. Leading, Input vs. Output, Qualitative vs. Quantitative
* Criteria for selecting effective KPIs and setting targets

Day 4:
Developing KPIs for Balanced Scorecard
* Practical exercises in developing KPIs aligned with Balanced Scorecard objectives
* Workshop on selecting appropriate KPIs for different organizational goals and perspectives
* Setting targets and benchmarks for KPIs

Day 5:
Implementing KPIs and Performance Measurement
* Collecting and analyzing data for performance measurement
* Interpreting KPI trends and identifying performance gaps
* Using Balanced Scorecard and KPIs to drive decision-making and performance improvement initiatives

Week 2

Day 6:
Performance Analysis and Strategy Alignment
* Workshop on analyzing KPI data and identifying areas for improvement
* Strategies for aligning performance metrics with organizational strategy
* Integrating performance management processes with organizational culture and values

Day 7:
Continuous Improvement and Strategy Alignment
* Leveraging Balanced Scorecard and KPIs for strategic planning and execution
* Reviewing and updating Balanced Scorecard objectives and KPIs to adapt to changing business environments
* Case studies and best practices in continuous improvement using Balanced Scorecard and KPIs

Day 8:
Best Practices in KPI Implementation
* Case studies of successful KPI implementations in various industries
* Lessons learned and best practices for overcoming common challenges in KPI implementation
* Workshop on developing action plans to address performance gaps identified through KPI analysis

Day 9:
Performance Review and Feedback Mechanisms
* Designing effective performance review processes and feedback mechanisms
* Strategies for engaging employees and stakeholders in performance improvement initiatives
* Using Balanced Scorecard and KPIs to foster a culture of accountability and continuous improvement

Day 10:
Monitoring and Adaptation
* Monitoring progress towards strategic objectives using Balanced Scorecard and KPIs
* Reviewing the effectiveness of performance measurement systems and making adjustments as needed
* Strategies for sustaining performance improvement efforts over the long term

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.